Privacy Policy

Effective Date: July 6, 2025
Last Updated: July 6, 2025

Welcome to Sly Fox Smoke ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or communicate with us — including through SMS marketing.

We are committed to protecting your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

1. Legal Age Requirement

Sly Fox Smoke does not knowingly collect information from individuals under 21 years old. By using this Site, you confirm that you are at least 21 years of age, as required by federal and state law for purchasing nicotine and hemp products.

2. Information We Collect

A. Personal Information

We may collect the following personal details:

  • Name
  • Date of birth (for age verification)
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment information (processed securely by third-party vendors)
  • Account login information (if you create an account)

B. Non-Personal Information

  • IP address
  • Device information and browser type
  • Referral URL and pages visited
  • Location data (if enabled)

C. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and analytics tools to enhance your browsing experience and analyze site performance. You may control cookie preferences through your browser settings.

3. How We Use Your Information

We may use your information to:

  • Verify age and identity
  • Fulfill orders and provide requested services
  • Send transactional or promotional emails and text messages
  • Manage your account and preferences
  • Comply with legal obligations
  • Prevent fraud and unauthorized access
  • Improve website quality and functionality

4. SMS Marketing (TCPA & CTIA Compliance)

By providing your phone number at checkout or through opt-in forms, you consent to receive marketing text messages from Sly Fox Smoke, including cart reminders, promotions, and order updates.

Your rights:

  • Message frequency may vary
  • Standard message and data rates may apply
  • You can opt-out at any time by replying STOP
  • For help, reply HELP or contact us directly

We do not share your phone number with third parties for their marketing purposes.

5. How We Share Your Data

We do not sell your data. However, we may share it with:

  • Third-party service providers (e.g., payment processors, shipping companies, email/SMS platforms)
  • Government or law enforcement, when required by law
  • Marketing platforms, only with your consent

6. Your Rights

For California Residents (CCPA)

You have the right to:

  • Know what personal data we collect and why
  • Request a copy of the data we store about you
  • Request deletion of your personal data (with legal exceptions)
  • Opt out of the sale or sharing of personal data (we do not sell your data)

To exercise these rights, contact us at:
📧 benjaminhofer@slyfoxsmoke.com | Subject: CCPA Request

We will never discriminate against you for exercising your rights.

For EU/EEA Residents (GDPR)

You have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to certain data processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a Data Protection Authority

To exercise these rights, contact us at:
📧 benjaminhofer@slyfoxsmoke.com | Subject: GDPR Request

7. Data Security

We use industry-standard safeguards, including SSL encryption, to protect your data. However, no system is 100% secure. We recommend using strong passwords and not sharing account details.

8. Data Retention

We retain personal data:

  • As long as your account is active
  • To meet legal and tax obligations
  • To resolve disputes or enforce agreements

You may request deletion of your data at any time (see Section 6).

9. International Data Transfers

If you are located outside the United States, please be aware that your data may be transferred to and processed in the U.S. By using our website, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or privacy-related requests, please contact us at:

📧 benjaminhofer@slyfoxsmoke.com | Subject: Privacy Policy Inquiry